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// Open Ticket

FILE YOUR
GRIEVANCE.

We read every complaint. We fix the ones that aren't caused by the guitarist.

TECHNICAL RIDER — COMPLAINT SUBMISSION
Form GSG-001 · Rev. 4 · All fields subject to review
Fields marked with * are required. Incomplete submissions will be treated like incomplete stage plots — ignored until further notice.
RESPONSE TIME

We typically respond within 24–48 hours. Faster if it's actually our fault. Slower if the guitarist is involved.

ORDER ISSUES

Wrong size? Damaged item? Missing order? File a complaint here and include your order number. We'll sort it out — unlike some stage plots we've received.

WHOLESALE & BULK

Buying for a crew, production company, or venue? We do bulk orders. Use this form and select "Production Manager" as your role.

WHAT WE WON'T FIX

The guitarist's tone. The drummer's timing. The vocalist's monitor mix demands. Those are between you and a higher power.